Terms & conditions

Please read this document carefully before engaging with any program, session, or service offered by Decode Lyfe / Rajat Kumar Agrawal.

1. Definitions & parties

"Decode Lyfe", "we", "us", or "our" refers to Rajat Kumar Agrawal and the Decode Lyfe brand.

"Client", "you", or "participant" refers to any individual who registers for, attends, or purchases any service, session, or program offered by Decode Lyfe.

"Program" or "Service" refers to all coaching programs, guided meditation sessions, Yoga Nidra sessions, workshops, webinars, courses, and any other offering made available by Decode Lyfe.

By purchasing, registering for, or participating in any Program or Service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

2. Eligibility

You must be at least 18 years of age to access or purchase any Decode Lyfe program or service.

By accepting these terms you confirm that you are of legal age and competent to enter into a binding agreement.

Individuals with specific medical, psychiatric, or psychological conditions must obtain prior clearance from a qualified medical professional before enrolling. See the Disclaimer document for full details.

3. Services offered

Decode Lyfe offers the following types of services, subject to availability and applicable pricing:

• Individual 1:1 coaching sessions (online via Zoom / WhatsApp Video / Google Meet).
• Group live sessions on YouTube or other streaming platforms.
• Structured coaching programs (8-week, 12-week, and intensive formats).
• Guided meditation and Yoga Nidra (live and pre-recorded).
• The Daily Reset subscription meditation program.
• Corporate wellness workshops (customised pricing).

All services are delivered online unless otherwise explicitly agreed in writing.

4. Payment terms

4.1 Fees & Payment

Program fees are as specified at the time of enrolment and are payable in full prior to the commencement of any program or session, unless an instalment payment plan has been agreed in writing. Fees are quoted in the currency specified at the time of purchase. Where payments are made in other currencies, the applicable exchange rate at the time of transaction applies.

4.2 Accepted Payment Methods

We accept payment via PayPal, Razorpay, bank transfer, and other methods as specified at the time of purchase. Payment must be received and confirmed before access to any paid program or session is granted.

4.3 Taxes

All applicable taxes, duties, or levies are the sole responsibility of the client. Where GST or any other tax is applicable under Indian law, this will be noted at the time of purchase.

5. Cancellation & refund policy

5.1 Cancellation by Client

Cancellation requests must be submitted in writing via email to connect@joinrajatagrawal.com or via WhatsApp message to +91-9311911593.

The applicable cancellation policy for each program is communicated at the time of enrolment and confirmed in writing. The general framework is:

5.2 Program-Specific Cancellation Policies

Each program has its own specific cancellation window and deduction schedule, which is communicated in writing at the time of enrolment. The programme-specific cancellation terms supersede the general framework above where they differ. Clients are advised to retain all written communications received at enrolment for reference.

5.3 No Refund for Partial Completion

No refund or credit will be issued for sessions already attended, materials already delivered, or any portion of a program already consumed. Refunds, where applicable, cover only the unconsumed and future portion of the program, less applicable deductions.

5.4 Cancellation by Decode Lyfe

Decode Lyfe reserves the right to cancel or reschedule any session or program due to unforeseen circumstances, force majeure events, technical failures, or insufficient enrolments. In such cases, clients will be offered a full refund or a rescheduled session at their preference. Decode Lyfe is not liable for any indirect, consequential, or incidental costs resulting from cancellation.

5.5 Non-Attendance

Non-attendance at a session without prior written cancellation within the prescribed period does not entitle the client to a refund, credit, or rescheduled session.

6. Intellectual property

All content, materials, recordings, worksheets, exercises, session guides, and resources provided by Decode Lyfe are the exclusive intellectual property of Rajat Kumar Agrawal. They are provided for the client's personal use only.

Clients may NOT reproduce, share, distribute, sell, publish, or create derivative works from any Decode Lyfe content without prior written permission.

Session recordings (where applicable) are for the client's personal, private use only.

The ROOT Reset™ method, Decode Lyfe brand identity, and associated materials are proprietary to Rajat Kumar Agrawal.

7. Confidentiality

Rajat Kumar Agrawal will maintain the confidentiality of all personal information shared by clients during coaching or wellness sessions. Clients are equally requested to maintain the confidentiality of any information shared by other participants in group sessions.

8. Code of conduct

Clients are expected to engage with Decode Lyfe sessions and communications in a respectful, professional, and constructive manner. Decode Lyfe reserves the right to terminate participation — without refund — for any client who:

• Behaves in an abusive, threatening, discriminatory, or disrespectful manner toward Rajat Kumar Agrawal or other participants.
• Violates the intellectual property rights or confidentiality obligations set out herein.
• Provides fraudulent or misleading information during enrolment or participation.

9. Limitation of liability

To the fullest extent permitted by applicable law, Decode Lyfe and Rajat Kumar Agrawal shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from participation in any program or service. Total liability shall not exceed the amount paid by the client for the specific program in respect of which the claim arises.

10. Governing law & dispute resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or in connection with these terms shall first be attempted to be resolved through mutual negotiation. Failing resolution, disputes shall be subject to the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.

11. Amendments

Decode Lyfe reserves the right to modify these Terms and Conditions at any time. Updated terms will be published on joinrajatagrawal.com and communicated to active clients via email. Continued participation following any update constitutes acceptance of the revised terms.

12. Entire agreement

These Terms and Conditions, together with the Disclaimer and Privacy Policy, constitute the entire agreement between Decode Lyfe and the client, superseding all prior agreements, representations, or understandings.

13. Contact & acceptance

By engaging with any Decode Lyfe service, program, or session, you confirm that you have read, understood, and agreed to these Terms and Conditions, the Disclaimer, and the Privacy Policy.